What types of notifications does EZ Pool Biller send?

EZ Pool Biller sends appointment reminders, service completion emails with photos, invoice and statement notifications, failed payment alerts, and SMS/text reminders. You can enable or disable each notification type and customize the templates.

Can I send notifications from my own email domain?

Yes. You can configure EZ Pool Biller to send emails from your own domain so customers see your company name in their inbox. This builds trust and keeps your brand consistent across all customer communications.

Can customers opt out of notifications?

Yes. Each customer has notification preferences where they can choose which emails and texts they want to receive. You can also set these preferences on behalf of your customers from the admin dashboard.

Features / Notifications

Keep Your Customers in the Loop — Automatically

Automated email and SMS notifications keep your customers informed at every step — from appointment reminders to service completion photos to payment alerts.

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Email Notifications That Work for You

EZ Pool Biller sends professional emails on your behalf so customers always know what's happening with their service. Every email is branded with your company name and logo.

✓ Appointment reminders — customers get notified before their scheduled service
✓ Service completion with photos — send a recap email with before/after photos when the job is done
✓ Invoice delivery — invoices emailed automatically when generated
✓ Monthly statements — statements sent on schedule with balance details
✓ Failed payment alerts — customers notified immediately with instructions to update payment

EZ Pool Biller messaging and notification center

EZ Pool Biller SMS notification settings

SMS & Text Notifications

Some customers prefer a quick text over an email. EZ Pool Biller supports SMS notifications for time-sensitive alerts so your customers never miss an update.

Appointment Reminders

Text reminders before scheduled service visits

Payment Alerts

Text notifications for failed or overdue payments

Service Complete

Quick text when the tech finishes the job

Custom Messages

Send one-off or bulk texts to your customer list

Your Brand, Your Voice

Customize notification templates, send from your own email domain, and control exactly which messages go out. Every touchpoint reinforces your brand.

✓ Custom templates — edit the subject line and body of every notification type
✓ Send from your domain — emails come from your company address, not ours
✓ Bulk broadcast — send announcements to all customers or filtered groups
✓ Customer preferences — customers choose which notifications they receive
✓ Delivery tracking — see which emails were sent, opened, and bounced

EZ Pool Biller notification template and email settings

Every Notification Your Business Needs

From the first appointment reminder to the final payment receipt, EZ Pool Biller keeps your customers informed at every step.

Appointment Reminders

Email and SMS before scheduled service visits

Service Completion

Photo recaps showing what was done at each visit

Invoice & Statement

Automatic delivery of invoices and monthly statements

Payment Receipts

Confirmation when a payment is successfully processed

Failed Payment Alerts

Immediate notice with instructions to update payment method

Broadcast Messages

Send announcements to all or selected customers

Notifications FAQ

Delight Your Customers With Every Update

Automated notifications mean happier customers and fewer phone calls to your office.

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